"Now that I have lived in my house for a year i have analyzed the economics of the central heating system that you installed with an Air Source Heat Pump. I have run the system for 371 days at 24C throughout. Total energy cost have been calculated at £1450.00 including standing charge and vat. I have a 4kw Solar PV system that is estimated to produce £749.00 per annum. I have obtained the RHI grant for my Air Source Heat Pump and will receive £231.00 per quarter = £924.00 pa. My net cost of space heating and water heating is thus minus £214.00 pa."
MICHAEL WOOD - UPDATE
"As part of a major restoration of a 17th century mill in Oxfordshire, we installed a ground source heat pump and under floor heating with Steve Cross Plumbing in 2012. Just like all the internal plumbing work done to the house, including two bathrooms, the ground source heat pump work was done professionally and fitted very neatly into an ex-boiler room at the back of the house. We were absolutely delighted with the installation because it gives a wonderful constant background heat which you hardly notice. The house is always warm. It also provides us with what seems to be an endless supply of hot water. Since the day the heat pump was commissioned we haven't had to make one alteration to the settings and it has worked flawlessly in the background to our lives. I'm writing this on the day when the snow fell in January 2013 with sub-zero temperatures and you would not know that from inside the house . Steve Cross plumbing were very timely in their response to our requests and great fun to work with, which is all important with major projects, to reduce the stress.
Ground source heat pumps, although appearing to have a high capital outlay, are a great value way of heating a property in the long term, and have great green credentials. With the cost of oil and gas increasing the economics really do work. It is hard to understand why they are not taken up by many more people and why they are not promoted to a greater extent."
MIKE AND SUE PENMAN – STANFORD MILL
"We were looking for a company to fully manage a large renovation project on a house including building works, Air Source Heat Pump, electrical installation and heating system. We found Steve Cross via his web site. As we were living overseas we had to have complete faith that the works would be carried out professionally and on time as we were not going to be around during the project. After an initial two hour meeting I was more than confident in their ability to carry out the works. The quotation for the various works was with us within 48 hours as promised. There was a considerable amount of work to be completed in a very short time. This was carried out to an extremely high standard and on time. On completion the house was thoroughly cleaned from top to bottom by Steve's team. The transit was easily made with Steve's guidance in what may have been a very stressful time."
MR WOOD - ASTON
"We had 3 quotes all about the same cost. We liked the approach of the estimator and the fact that the engineers were not sub contractors. Also 5 year guarantee on the boiler."
MR & MRS ROGERS, KIDLINGTON
"We chose a local family run firm and were impressed with the estimator and the way our job was handled. Selected your company on ability not on price. All the team did what they were asked to do and more."
MRS COPE, THAME
"You provided a gas fire a few years ago and noted you were specialised installers for bathrooms as well. Your very friendly service at the time was remembered. We had complete confidence in your service and have recommended you."
MR PERSON, WHEATLEY
"Your company installed a combi boiler and we were very satisfied with your excellent service. We had our bathroom fitted with the minimal interruption. I know one shouldn’t rest on their laurels as you can get complacent but you have a first class team, so from our point of view there wasn’t anything you could have done better."
MR & MRS TAYLOR, KIDLINGTON
"You came recommended from a friend in Kidlington. Our bathroom and kitchen are wonderful, thank you Richard. Keep up the good standard."
MR & MRS PHILLIPS, KIDLINGTON
"We had seen you vans around and telephoned to make an appointment for our bathroom to be refurbished. We choose wisely. Everything from start to finish was carried out to a high standard. No fuss was made when we changed our mind at the last minute on a few items. Not the cheapest quote but worth the extra."
MR & MRS MORRIS, OXFORD
"One stop shop, bathroom, heating and fireplace. Everything was carried out by organised staff from the office. Any concerns were sorted out immediately. Fantastic job. Engineers clean tidy and worked together on all projects. Thank you.
MR TURNER, WITNEY
"We choose Steve Cross because they are a long established firm. We really appreciated their punctuality, thoroughness and help with small things we hadn't thought about. We couldn't fault a thing. The girls in the office were very helpful and there at all times. We would certainly recommend them. If we ever get around to having a new kitchen we know where to go."
MRS SOMMERSCALES, KIDLINGTON
We chose Steve Cross after the favourable comments online and other comments we heard. We are more than happy with the finished result of our two bathrooms. 10/10 for all aspects of fitting, reliability competence and tidiness. There was nothing they could have done better.
MR BLOOMFIELD & MRS SHEPHERD
"We found you on the "Buy with Confidence" scheme and were pleased with the initial visit for the quote. All our bathrooms were carried out to our satisfaction. Professional service, felt comfortable with your workforce in our house over a number of weeks. Tiler left a bit of a mess but this was soon cleared away. We will be renewing our kitchen in the future."
MR & MRS RHODES - WITNEY, OXON
"I am most grateful for all the work your team has done to install my shower and develop my bathroom. They worked to a high standard of quality despite the difficulties and changes made necessary during the procedure. Many thanks to all."
MR HALL, OXFORD