Heat Pumps in Surrey | Heat Pump Servicing and Repairs from Regional Specialists

Steve Cross Heat Pumps is a professional, family-owned business operating as a subsidiary of Steve Cross Plumbing and Heating. Our gas and heating engineering team, as well as our air-source and ground-source heat pump installers, are 100% committed to conserving and optimising energy. As such, we install products that utilise renewable energy throughout Surrey.


Our company, established in 1978, covers all your needs, be it heat pump servicing, heat pump repairs or a brand-new installation.


Our team’s progressive outlook makes our business the trusted choice for air and ground-source heat pumps in Surrey. Our business is IPHE-registered. We are HETAS-qualified and we operate with approved membership from the Office of Fair Trading. We insist on the use of high-quality heat pumps from Mitsubishi, the UK’s premier supplier.


We include design and commissioning in the quotations we provide. In fact, we offer the complete package, including an exceptional aftersales service. Heat pump servicing and heat pump repairs come easy to us, not least because we carry fast-moving spare parts in our vans and have priority access to non-stock components from our suppliers.


The Complete Service Package


Our company provides a full turnkey service, including design, supply and commissioning. Because we specialise in aftercare, maintenance and repairs, we cover your every need for continued optimal performance.


Having a single contractor to cover all your requirements is highly beneficial. Of course, our team will have familiarity with your system. This means we can isolate any issues without delay. What’s more, any repair work we take out on heat pump systems will match the same exacting standards of the installation itself.


No matter the work at hand, our team never compromises on quality. This is why we remain the trusted choice for heat pumps in the home and workplace.

Ground-Source Heat Pump Installers


We have an experienced team working in Surrey who deliver affordable installation services for all home and business properties. This includes all future heat pump servicing and heat pump repairs too. Heat pumps use ambient outside air or ground heat to generate renewable energy. This heat runs your property’s hot water and heating systems. At the same time, they reduce costs, emissions and your environmental impact.


Our air- and ground-source heat pump installers lead the way when it comes to innvoative heating technology. We’re incredibly proud to work with revolutionary products from Mitsubishi. If your domestic or commercial property in Surrey produces excess energy from one of our heat pumps, you could qualify for an additional income via the government’s Renewable Heat Incentive scheme.


Even if our company didn’t install the original heat pumps at your Surrey property, we can still undertake heat pump servicing, heat pump repairs and upgrades. Very few air-source and ground-source heat pump installers offer this type of service, but we believe in being accessible to our own customers and clients in every possible way.


Are you searching for experienced, accredited specialists for heat pump systems? Look no further than Steve Cross Heat Pumps.

In addition to more than 35 years of trading, we are accredited installers of Mitsubishi Electrical devices. This includes their market-leading Ecodan range. We also hold status as an accredited installer for Worcester Bosch.


Our company is IPHE registered, on the Gas Safe Register and members of the OFT ‘Buy with Confidence’ scheme. We also hold approval from the Trustmark scheme and registration with MCS.


When it comes to heat pumps for the home and workplace, we tick every box.


To discuss heat pumps, new installations, heat pump servicing and heat pump repairs, call 01865 841911. We cover locations throughout Surrey.